Refund Policy

At Threat Thwart, we are committed to providing exceptional cybersecurity services to our clients. We understand that sometimes circumstances change, and you may need to request a refund. Please read our refund policy carefully to understand your rights and obligations.

Eligibility for Refunds

Refunds may be issued under the following circumstances:

  • If you cancel your subscription within 14 days of purchase and have not utilized any of our services.
  • If there is a significant failure in the service provided that we are unable to rectify within a reasonable timeframe.

Please note that refunds will not be issued for services that have already been rendered or for subscriptions canceled after the 14-day grace period.

How to Request a Refund

To initiate a refund request, please contact our customer support team within the eligible time frame. You can do so by sending an email to:

In your email, please include:

  • Your name
  • Your order number
  • A brief explanation of your request

Processing Refunds

Once your refund request is received, it will be processed within 7-10 business days. You will receive a confirmation email once your refund has been approved or if additional information is needed.

Exceptions

Please be aware that certain services may be non-refundable due to their nature. This includes, but is not limited to, customized cybersecurity solutions and services that have already been implemented.

Contact Us

If you have any questions about our refund policy or need further assistance, please do not hesitate to reach out:

Your satisfaction is important to us, and we strive to address all inquiries promptly.